This privacy policy explains how we use any personal information we collect about you when you use this website. At AFRIL we take your privacy seriously and will only use your personal information for our own marketing purposes. We will only use the information that we collect about you lawfully. This page tells you about how we collect, use and store your personal information.
Topics:
Why do we collect information?
What information do we collect about you?
Donations
How will we use the information about you?
Marketing
Access to your information and correction
Cookies and website tracking
Other websites
What legislation does our data protection policy comply with?
Changes to our privacy policy
How to contact us
Why do we collect information?
We need to collect some personal details so we can respond appropriately to your contact with us. For example, to make sure we can process your donation, thank you for your support or send you information you have requested. We also collect statistical information to see how our website, social media channels and emails are performing in order to improve our communications.
It helps us to use your generous donations cost-effectively: ensuring we focus on communications and opportunities on behalf of refugees that our supporters’ value. It also helps us to plan for the future – finding new ways of providing support that you might be interested in, and helping us to avoid contacting you about things that might not interest you.
What information do we collect about you?
We collect information about you when you register with us. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
When you get in touch with us we may ask you for personal information. For example, if you are setting up a regular payment by standing order or direct debit, we may ask for your name, address, email address, telephone number, and your bank account details.
Donations
When you make a donation, whether it is a single or regular donation, we collect information that is needed in order to process it: your name, address, and bank details. We also ask for your email address so that we can send you an acknowledgement of the transaction for your records. You can also provide your phone number at this stage. However, if you would rather not receive further contact from us, beyond that which is needed to complete the transaction, you can let us know via the donation form, or by contacting us. We don’t store your payment details when you make a donation. However, when you make a single donation, we do store your name, contact details and donation amount and the date you made it
How will we use the information about you?
We collect information about you to join our subscriber/mailing list and, if you agree, to email you about updates about AFRIL we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. AFRIL will not share your information for marketing purposes with any other organisations without your consent. We aim to give you control over what emails you do and do not receive, and you can update your preferences or unsubscribe from our email mailing lists at any time by clicking here.
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails
Marketing
We would like to send you information about AFRIL which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information. If you no longer wish to be contacted for marketing purposes, please click here.
Access to your information and correction
Under the new General Data Protection Regulation (GDPR) You are entitled to view, amend, or delete the personal information that we hold. If you would like a copy of some or all of your personal information, please email or write to us at our office address. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies and website tracking
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, and better understand how they find and use our web pages. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. We consider Google to be a third party data processor. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
What legislation does our data protection policy comply with?
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1998 (DPA)
EU Data Protection Directive 1995 (DPD)
General Data Protection Regulation (GDPR) 2018
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 18th April 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you by email to info@afril.org.uk or write to us at F3 Leemore Community Hub, Bonfield Rd, London SE13 5ES.